Dispatch Overview

You give iPods to your floor staff and we automatically direct them to problems on the floor in real time. You give iPads to your supervisors and we enable them to proactively manage problems when they happen, instead of reacting to them minutes or hours later. It's really that simple!

Frontline App for Floor Staff

Gets the right person, to the right problem, right now. And even your greenest new hire can be fully trained in under an hour!

Supervisor App for Managers

Our Status Screen lets you manage employees on duty. Our Service Screen allows you to monitor all the active calls on the floor. I made this video using our test system. So employees have cryptic names like "Awkward Davies". Don't worry about that -- we'll let you use your employees real names.

Roy Corby absolutely loves it.

Roy is the COO at Casino del Sol. He'd be happy to speak with you directly if you like. Just let me know, and I'll get you his contact information.

Brian Says Dispatch is worth $12.50 / Slot / Month

Brian Hoeffner is the Assistant Slot Director. He's also a Pascua-Yaqui member. So when Brian says Dispatch is worth the money, he's speaking from the perspective of an owner in the casino.

Martin is a Slot Tech I at Casino del Sol. I caught up with him and talked about how easy it was to learn to use Dispatch. Martin mentioned the thing he doesn't like about Dispatch is how difficult it is to hear calls. That's our number one complaint, and on June 18th we're releasing an upgrade to Dispatch which will allow the iPod to replace radios.
And so floor staff will be able to get rid of radios and use a single blue-tooth ear piece for voice-communication and Dispatch alert sounds.

Kevin Parker on designing dispatch

Our lead designer describes how his experience as an Operator drove the creation of Dispatch.

Shaun on WiFi requirements

If your IT Department needs help setting up floor-wide WiFi, Shaun can help you do it fast.

Mark Dailey describes IT requirements

Mark Dailey is Acres 4.0's Chief Software Architect. I know you probably won't believe how IT un-intensive our Dispatch System is. So if you like, ask me and I'll get you a customer contact to back him up.